Our return policy is you have a maximum of 30 days from the date of delivery to make a return. The return package must be postmarked within 30 days after the delivery date. Any returns postmarked after the 30 days will not be accepted.
To be eligible for a return, your item must be unused, unworn, unwashed and in the same condition that you received it. It must also be in the original packaging. -*** FINAL SALE*** items are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed within 7 days, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days after processing.Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.orgSale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
To return your product, mail it to the return address:
2000 Clay Bank Road D6
Fairfield, CA 94533
Returns are free for the First Return package on any order. Any additional returns you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are returning more expensive items, you may consider using a track-able shipping service or purchasing shipping insurance. We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
Please do not send your return to the sender’s address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address that is provided on the Refund and Returns page.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.